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How long will my order take?
I hand print all our products at my home studio here in Manchester. EVERYTHING is made to order, I do not hold any stock to save on waste, so please allow a minimum of 10 business days before shipping, giving me time to order from my wholesaler, have the labels removed (in house by my wonderful mother in law) and then print and press by hand, before shipping out to you guys - it’s a long process!
How do I know which size to order?
We have a sizing guide with measurements for all our garments in the description of each
For our “oversized” Tee’s.. they do what they say on the tin.. don’t size up! (Size down if anything for a more fitted style)
For kids... always best to size up and let them 'grow into it' ey? Get your money's worth and all that...
Can I return or exchange my item?
As all products are printed and press to order and made just for you and your size/colour choices, unfortunately I can not offer refunds or exchanges.
I suggest that you thoroughly check the sizing guide in the description of each item to check your measurements and find the best fit before placing an order, any questions always drop me a DM or email to hello@neurospicyapparel.co.uk
What if I receive a faulty item?
Whaaaaaaaat???! Who’s messed up?
Seriously though, apologies if this has happened. I pride myself on making top quality products and before dispatch, double, triple and quad check your order.
However, if you have received a faulty item, I’m really sorry. Please contact hello@neurospicyapparel.co.uk and I will sort/grovel :)
Still need help?
If the FAQ above did not answer your questions, or you have any other questions, please contact us directly via email.